Privacy Policy

At RC Engines, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information
This includes:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment details (such as credit card or PayPal information)

Non-Personal Information
This includes:

  • IP address

  • Browser type

  • Operating system

  • Pages viewed and time spent on our website

This information is typically collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • To Process Orders: To complete orders, confirm payments, and ship products to your address.

  • Customer Support: To respond to inquiries, resolve issues, and provide assistance with orders or products.

  • Marketing and Promotions: With your consent, we may send promotional emails or newsletters. You can opt out at any time by using the unsubscribe link in emails or contacting us directly.

  • Website Improvement: To analyze website traffic and improve the user experience.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist in processing orders, payment transactions, and shipping. These companies are obligated to protect your information and use it only for the purpose of providing services to RC Engines.

  • Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or court order.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about your interactions with our website. Cookies allow us to remember preferences and provide a personalized browsing experience.

You can control cookie settings through your browser and may block or delete cookies. However, some features of the website may not function properly if cookies are disabled.

6. Third-Party Links

Our website may contain links to third-party websites not operated by us. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold and request corrections if the information is inaccurate.

  • Deletion: You may request that we delete your personal information, subject to any legal obligations.

  • Opt-Out of Marketing: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.

To exercise any of these rights, please contact us at info@rcengines.com.au.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

  • Email: info@rcengines.com.au

  • Phone: +61 485 815 137

  • Address:
    RC Engines
    20 Baxter Ave, Chelsea VIC 3196, Australia

Thank you for trusting RC Engines with your information. We are committed to protecting your privacy and ensuring a safe and secure experience with us.