Terms and Conditions
Welcome to RC Engines!
By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website. If you do not agree with any of the terms outlined below, please do not use our website or services.
Introduction
These Terms and Conditions govern the use of RC Engines website, located at www.rcengines.com.au, and any purchases or services offered by us. The terms “we,” “our,” and “us” refer to RC Engines, and the terms “you” and “your” refer to the individual using our website.
By accessing our website, you agree to these Terms and Conditions, as well as any applicable policies or guidelines. If you have any questions, please contact us at info@rcengines.com.au.Use of Our Website
Eligibility: You must be at least 18 years of age and have the legal capacity to enter into binding contracts in your jurisdiction to use our website and make a purchase.
Account Creation: You may be required to create an account to make a purchase, access certain features, or receive communication from us. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Use: You agree not to use our website for any unlawful or prohibited purpose, including unauthorized access, hacking, or distributing harmful content. You may not interfere with the security features of the website or disrupt the operation of the website.
Product Information and Availability
Product Listings: We make every effort to ensure that the products listed on our website are accurately described, including details about specifications, pricing, and availability. However, errors may occur, and we reserve the right to correct any mistakes or inaccuracies, including the price of a product.
Product Availability: Product availability is subject to change. If an item becomes out of stock after you have placed an order, we will notify you and offer a suitable alternative or issue a refund if no suitable alternative is available.
Pricing and Payments
Pricing: All prices on our website are listed in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST) unless stated otherwise. Prices are subject to change without notice, and we will honor the price at the time of checkout for confirmed orders.
Payment Methods: We accept payments via credit cards (Visa, MasterCard, American Express), PayPal, Bank Transfer, Afterpay, and ZipPay. Payment is due at the time of order confirmation, and the transaction will be processed when payment is approved.
Currency: All transactions are processed in AUD (Australian Dollars).
Shipping and Delivery
Shipping Policy: We ship products across Australia. All orders will be processed as quickly as possible, with free shipping across Australia. Please refer to our Shipping & Delivery Policy for more detailed information about shipping times and costs.
Delivery Times: Estimated delivery times vary based on the shipping destination. Delivery times are generally between 5 to 7 business days. For further information, refer to the delivery section on our website.
Customs and Duties: Since we only ship within Australia, there are no international customs duties or fees applicable.
Returns, Refunds, and Cancellations
Returns: If you are unsatisfied with your purchase, we offer returns within 30 days of receiving your order. Products must be in original condition, unused, and in their original packaging.
Refunds: Refunds will be processed to the original payment method. Please refer to our Refund Policy for complete details on how returns and refunds are handled.
Order Cancellations: If your order has not been shipped, you may cancel it for a full refund. Once an order is shipped, it cannot be canceled but can be returned for a refund.
Warranty
Manufacturer’s Warranty: All outboard motors and products sold by RC Engines come with the manufacturer’s warranty. Warranty terms and conditions vary by product, and it is your responsibility to ensure that you are familiar with the terms of the warranty at the time of purchase.
Warranty Claims: In the event of a defect or issue covered under the manufacturer’s warranty, please contact our customer service team for assistance.
Limitation of Liability
To the maximum extent permitted by law, RC Engines is not liable for any indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or any damages resulting from the use or inability to use our products or website.
Privacy and Security
Your privacy and the protection of your personal information are important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
Intellectual Property
Ownership: All content on our website, including text, images, logos, and trademarks, is owned by RC Engines or its licensors. You may not copy, modify, or distribute any content from the website without our express permission.
Trademarks: All trademarks, service marks, and logos used on this website are the property of RC Engines or third-party owners.
Modifications to Terms and Conditions
We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the Effective Date will be updated. By continuing to use the website after changes are made, you accept and agree to the updated terms.
Governing Law
These Terms and Conditions are governed by the laws of Tasmania, Australia, and you agree to submit to the jurisdiction of the courts of Tasmania for the resolution of any disputes that may arise under these terms.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@rcengines.com.au
Phone: +61 485 815 137
Address:
RC Engines
20 Baxter Ave, Chelsea VIC 3196, Australia