Shipping & Delivery Policy

RC Engines, we understand the importance of receiving your outboard motor quickly and

Shipping Process in Australia

We offer free shipping within Australia

TRANSIT, HANDLING & ORDER CUT OFF TIME:-

• Order Cut Off time:  12:00 PM (AEST) (GMT+10:00) 
• Order handling time: 1 - 2 Business Days ( Monday To Friday )
• Transit time: 4 - 5 Business days ( Monday To Friday ) Economy Shipping
  In case of delay for any reason, we will instantly contact you.
• Estimated delivery time based on customer locations 5-7 business days

TRACKING: -

• Once your order has been dispatched, your order comes with a tracking number allowing you to track it until it is delivered to you.
• When your order has shipped, you will get an email from us which contain a tracking number you can use to check its status.
• Please let us allow 48 hours for the tracking info to become available. 
• Please make sure, the email you provided us is accurate and correct, or you will not receive the notification.

CANCELLATIONS:-

• If you change your mind and want to cancel your order before you have received your order, we are able to accept cancellations at any time before the order has been dispatched.
• If an order has already been progressed, please refer to our Refund Policy.

INCORRECT ADDRESS:-

If you put incorrect address during checkout and product return to our store after delivery, then we will not be responsible for the loss of your package.

TAX:-Taxes are calculated at checkout page.

Important Notes

• Shipping Delays: While we strive to ensure timely delivery, shipping times may be affected by circumstances outside our control, such as weather, holidays, or unforeseen events. We will always do our best to keep you updated if there are any delays.
• Shipping Damages: If your package is damaged during transit, please contact us within 7 days of receiving your order. We will assist with filing a claim with the carrier and arranging for a replacement or refund.

Contact Us
If you have any questions or concerns about shipping or delivery, feel free to contact us. We are here to help!

• Phone: +61 485 815 137

• Email: info@rcengines.com.au

• Address:
  RC Engines
  20 Baxter Ave, Chelsea VIC 3196, Australia